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Hospitality Management course

Build a Rewarding Career with Our Diploma in Hospitality Management

The Diploma in Hospitality Management at Pinnacle Skills is a comprehensive 6-month program designed for candidates who have completed Class 10 and above and aim to build a career in the hospitality industry.

The curriculum covers front office operations, guest relations, housekeeping, food and beverage service, and essential workplace etiquette. Students undergo structured practical training with a stipend, enabling them to gain valuable industry experience while they learn.

With expert faculty and strong partnerships with leading hotels and resorts, Pinnacle Skills offers a 100% placement guarantee, ensuring graduates are fully prepared for rewarding roles in the hospitality sector.

Course Content:

Front office associate

  1. Introduction to tourism and hospitality industry
  2. Fundamentals of front-office operations
  3. Assist guest in check-in and check-out process
  4. Maintain front-office essential characteristics

Food and beverage associate

  1. Introduction to food and beverage service industry
  2. Identifying service area and resources required
  3. Preparing and rechecking the service area
  4. Order taking
  5. Servicing food and beverage
  6. Cleaning tables and sideboard after dining
  7. Presenting bill and Receiving payment
  8. Spotting customer service issues and Resolving customer problems
  9. Maintain food and beverage service essential characteristics

Housekeeping attendant

  1. Introduction to housekeeping
  2. Identify the housekeeping equipment.
  3. Occupational health and hygiene
  4. Cleaning procedure and techniques
  5. waste disposal, slurry disposal and chlorination of water tanks.
  6. Perform periodical maintenance
  7. Ensure essentiality of mechanism for housekeeping

Soft Skills

  1. Introduction to soft skills
  2. Communication skills
  3. Written communication.
  4. Self-management skills
  5. Time-management
  6. Grooming & Personal hygiene
  7. Confidence building
  8. Interview Communication Skills
  9. Mock- Interview
  10. Body Language
  11. Group discussion
  12. Team-work Skills
  13. Presentation Skills & Public Speaking
  14. Basic Life etiquette
  15. Adaptability Skills
  16. Do’s & Don’ts at workplace.
  17. Workplace Safety.
  18. Basic Computer & Email Etiquettes
  19. Leaderships Skills
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